Privacy Policy
Last updated: December 2024
Our Commitment to Your Privacy
At TravelAI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered travel planning service.
Information We Collect
Information You Provide
- Travel preferences and destination queries
- Budget information and trip duration
- Contact information when you reach out to us
- Feedback and reviews you submit
Automatically Collected Information
- Device information and browser type
- IP address and general location
- Usage patterns and interaction data
- Cookies and similar tracking technologies
How We Use Your Information
- Provide personalized travel recommendations and itineraries
- Improve our AI algorithms and service quality
- Respond to your inquiries and provide customer support
- Send important updates about our service (with your consent)
- Analyze usage patterns to enhance user experience
- Ensure security and prevent fraudulent activities
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted partners who help us operate our service (e.g., hosting, analytics)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to share information
Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure hosting infrastructure
- Regular backups and disaster recovery procedures
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Opt-out: Unsubscribe from marketing communications
- Cookies: Control cookie preferences through your browser settings
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
Essential Cookies
Required for basic site functionality and security
Analytics Cookies
Help us understand how you use our service to improve it
Preference Cookies
Remember your settings and preferences
Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. We will delete or anonymize your information when it is no longer needed, unless we are required to retain it for legal or regulatory purposes.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have it removed.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@travelai.com
Address: Mumbai, Maharashtra, India